Hi Daniel, Regarding the error message, I suggest you try the following steps: 1. Make sure you're connected to the Internet, and then wait 5 minutes or so and try again.

Office for Mac 2016- no license found? Hi There I have an active 365 subscription and just upgraded my iMac to office 2016, when i try and activate the product i sign in with my 365 subscription and i have spare installs but i get a no licenses found and cannot activate the program?

Reset your license files by running the script in. 3., and then try reinstalling and activating again. If the issue persists, please confirm the following information. Do anyone else in your organization encounter the same issue? Try to activate from a different network environment. In addition, we’d like to collect the following information for further investigation.

How to scan files for viruses. The PUID and your account. You can refer to the following steps to get the PUID. - Log into Office 365. - Click the gear at the upper right and then click Office 365 settings.

- Click Edit Profile. - Find the Unique identifier in the Account info section. Provide it for us. Go to the following path to get the one of application such as Word application’s log: ~/Library/Containers/ Com.microsoft.Word /Data/Library/Caches/Microsoft/uls/ Com.microsoft.Word/logs 3. Go to the following path to get the Office 365V2 Log: ~/Library/Containers/com.micosoft.Office365ServiceV2/Data/Library/Caches/Microsoft/uls/com.micosoft.Office365ServiceV2/logs 4. Gathering a system report by referring to I have sent you a private message to collect the required information. You can access in via the link below: Regards, Jiaxing Bian.

Hi Daniel, Glad to know you have activated Office 2016 for Mac successfully. Thanks for your confirmation in private message.

I’d like to summarized and share the information here and hope it can benefit other community members. Issue Description =========================== When trying to activate Office 2016 for Mac, we get this error message “Unable to Activate Office”. Resolution ============================== 1. Reset all current Office 2016 activation keys. You could also verify the post as this will help other community members who are looking for the same answer to discover the solution.

Regards, Jiaxing Bian.