I am having an issue with my iphone create duplicate, and at times up six copies of the same contact. There is only one contact in the O365.

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Importing Contacts to OWA: *It’s important to keep in mind that if you import a contact that is already in your contacts, it will make a duplicate. In addition to this, keep in mind that you cannot import more than 2,000 contacts at once since the.csv file will be too large.

To fix this, use a program like excel to split the file into two.csv files. • Login at • Click on the “ People” tile. • Click on the “ Manage” button near the top of the window. • Choose “ Import Contacts” from the dropdown window that appears.

• Choose the location from which you are importing the contacts. • If the.csv file is from OWA using the Outlook 2010, 2013, or 2016 option will work.

• Click the “ Browse” button and choose the.csv file which contains your contacts. • Once the.csv file has been chosen, click the “ Upload” button near the top of the window. • You should get a message saying the import was successful. Your contacts will now be in your contact list. Exporting Contacts from OWA: • Login at • Click on the “ People” tile.

• Click on the “ Manage” button near the top of the window. • Choose “ Export Contacts” from the dropdown window that appears.

• Choose where you want to export your contacts from. • To export specific contacts, create a folder with the specific contacts ahead of time. Then select the option “Contacts from this folder” and choose the folder you created. • Finally, click the “ Export” button near the top of window. • You’ll notice a file being downloaded with the extension.csv, this will be used when importing your contacts into your other account.

Importing Contacts to Outlook 2013/2016 • Open Outlook 2013/2016 • Click File  Open & Export  Import/Export. • In the new window that pops up, select “ Import from another program or file” and press the “ Next” button. • If the file that you are importing has the extension.csv then select the “ Comma Separated Values” option then click the “ Next” button. • If the file you have has the extension.pst then select the “ Outlook Data File (.pst)” option. • Click the “ Browse” button and choose the file that contains your contacts. • Choose whether you want to allow, replace, or not import duplicate items and hit the “ Next” button.

• Replacing duplicates means that if you import a contact already in your contact list, then the contact already in your list will be replaced with the contact that’s being imported. • Choose where you want to save the contacts to. In most cases you’ll just want to choose the item that says contacts under your email. • Click “ Next” and then click “ Finish”. The new contacts will now be in your contact list.

Exporting Contacts from Outlook 2013/2016 • Open Outlook 2013/2016. • Click File  Open & Export  Import/Export. • In the new window that pops up, select “ Export to a file” and press the “ Next” button. • Ensure “Comma Separated Values” is selected and press the “ Next” button.