New look and feel. If you’re a regular user of the commercial version of Skype, then Skype for Business will seem very familiar: the Contacts list, presence indicators, buttons and icons, and even the app sounds should make you feel right at home.

• What is Skype for Business? Skype for Business (Skype) is an enterprise-ready unified communications platform. With Skype, users can keep track of their contacts' availability; send an IM; start or join an audio, video, or web conference; or make a phone call—all through a consistent, familiar interface. Skype is built to fully integrate with Microsoft Office. The Microsoft Skype desktop client is available for and, and mobile versions are available for Windows Phone, iPhone/iPad, and Android devices. • How can I use Skype in my classes? For a list of FAQs on using Skype in the classroom, visit the.

• How do I install and configure Skype on my computer or device? Skype for Business is provided as part of the Microsoft Office Suite, so should already be available on computers configured for staff and faculty. Those users who do not have Skype as part of the Microsoft Office Suite should contact their local IT support for installation media and installation instructions.

• How do I sign out of Skype? Users will typically stay logged into Skype and just change their Presence Indicator as needed. To totally exit out of Skype on the workstation: • Click on the gear in the Skype window. • Mouse over the File selection. • Click the Exit selection.

• This will close and exit from Skype • How do I find the person I want to phone or send an IM (instant message) in Skype? Skype is fully integrated into the Exchange Address tables.

• You can easily find someone in Skype by typing their name in the search field at the top of the window. The users' availability will also be displayed to you in the search results. • Double click the name in the search results to open an IM to that user. • Right click the name in the search results to open the menu and find more actions that you can take for that contact. • NOTE: If the contact displays an Offline message next to the name, they will NOT receive any IM that you send. • How do I add people to my Contact List in Skype? To add users to your contact list: • Click in the Search field at the top of the Skype window, then type the name of the user that you want to add (lastname, firstname).

• From the search results list, right click the user’s name and select either Add to Favorites or Add to Contacts List. (The Contacts list is an easy way of managing groups of users, such as your team, etc.) • The user and their status will then be visible by default when you open Skype. • I see that I can change my status, what does that mean?

Your status (availability) displays as a Presence Indicator next to your image in Skype. You can change the status that is displayed to users as needed.

• Click the down arrow on the availability selector and you will see a list of availability options that can be set: • Available: You are online and available to be contacted. • Busy: You are currently in a call or in a meeting. • Do Not Disturb: By default, when this status is set you will only see conversation alerts from Workgroup contacts. • Be Right Back: You are stepping away from the computer for a few moments.

• Off Work: You are not working and not available to contact. • Appear Away: Your computer has been idle for a while. • Appear Offline: Your computer appears to not be logged in to Skype. • For more information, see the KB article. • How do I start an Instant Message (IM) with another user? Cpi video converter for mac free.

Once you have selected a user’s name to send an IM (from search results or Groups), you can either: • Double click the user’s name to automatically open an IM window to start a conversation, or • Right click the user’s name and choose Send an IM to start a conversation • How do I make a Skype phone call and end a call in Skype? The Skype Phone features allow users to call a contact using the Skype Phone. The users then converse using the microphone and camera on their computers. If the user you are calling does not have a microphone and video feed on their computer, an IM session can be enabled for conversing. NOTE: The Phone feature is only for use between Skype accounts and is not integrated for external phones, or the University phone system. • To call someone, select their name (from search results or Contacts/Groups).