Often times it’s because the attendee also has Skype for Business and for some “mysterious” reason the client will not connect. There is a slew of potential reasons why the Skype for business client won’t connect but that isn’t going to help you when someone needs to connect to your meetings.

Issue Description Solution Status Last updated Difficulties synchronizing mail-enabled Active Directory groups with Office 365 Mail-enabled Active Directory groups that do not have an email address that ends in @exchange.iu.edu will not be synchronized with Office 365. Contact your departmental IT Pro to have Active Directory groups mail-enabled properly. Known issue May 5, 2017 Teams for Office 365 is unavailable.

If you click the Teams tile, you'll see the message 'Ask your IT administrator for access to Microsoft Teams.' Teams is currently not available for educational institutions.

Teams is under evaluation by administrators at IU. Known issue March 14, 2017 In Windows, hyperlinks in saved message files (.msg) will not open. When you open a message saved into a file in Windows, links within do not work. Nothing happens when you click the links, nor do they open when you right-click and select Open Hyperlink. Copy the URL of the hyperlink and paste it in the appropriate application.

Best file transfer program for android to mac. Known issue June 16, 2016 Unable to activate Office 365 apps on iOS devices Newly downloaded or updated copies of Office 365 cannot authenticate on iOS devices. With CAS + Duo, you will be prompted multiple times to authenticate in an endless loop. The problem is resolved on iOS devices running iOS version 10.0.1 or later. Microsoft is working on software updates that may resolve the issue for users who cannot update to at least iOS 10.0.1. In the meantime, you may also contact your for further assistance. Known issue September 15, 2016 Two-Step Login (Duo) screen cut off during Office 365 account sign-in When signing into your Office 365 account using any Office desktop application for Windows, the Duo screen does not completely fit in the window and some options are cut off the screen. Press Tab on your keyboard to scroll down and view the rest of the Duo options.

Known issue August 10, 2016 In Windows, hyperlinks in saved message files (.msg) will not open. When you open a message saved into a file in Windows, links within do not work. Nothing happens when you click the links, nor do they open when you right-click and select Open Hyperlink. Copy the URL of the hyperlink and paste it in the appropriate application.

Known issue June 16, 2016 Incorrect default time zone settings for new calendar events from Outlook 2016 for OS X Calendar entries appear to be an hour off when Daylight Saving Time is in effect. To prevent this from occurring on new calendar events, make sure the default time zone is set to Eastern Time (US & Canada), rather than Indiana (East). Access this setting by selecting Preferences. From the Outlook menu, and clicking Calendar. Known issue March 18, 2016 Incorrect default time zone settings for new events from Outlook 2016 on IUanyWare while in Mac OS X From OS X, using the IUanyWare version of Outlook 2016, calendar entries appear to be an hour off when Daylight Saving Time is in effect.