Hi, What is the OS X Version and what is the Word 2016 version? Please make sure both are the latest version and then check if this issue continues. Did you get any error message when it failed to save or save as? Does the issue occur when creating and saving a new file or only when editing and trying to save an existing file?

Does this issue happen to other Office programs, such as Excel or PowerPoint? In addition, some users were able to fix a similar issue via uninstalling and then reinstalling Office, you may also have try. Please let me know the result. Regards, Steve Fan TechNet Community Support Please mark the reply as an answer if you find it is helpful.

Solution = open Word document and select File, Print and at the bottom left click the drop-down menu beside PDF and the option is Save as PDF and this lets you save the doc as a PDF. A long way around compared to earlier Mac Word, but it works. This losing of Microsoft Word Documents on a Mac happens more often than you think from various reasons from forgetting where you saved the document to the computer-system completing crashing on you in the middle of a sentence. Below are a list of methods if you are trying to locate your lost.

If you have feedback for TechNet Support, contact. OS X and Word are all latest versions with most current updates. No error messages, just doesn't save or save as. Sometimes it will give me a save pop-up when I close the document, but not always. It is both saving a new file and editing existing files. I tried to covert the documents before trying to save to see if that helped, it did not.

I don't use excel or powerpoint, but I tried them for this purpose and things saved fine. I literally just installed this program a month ago, I have already uninstalled and reinstalled.

Still not working. Same problem. Happens intermittently, but resolves itself when I restart Word and the computer. At the moment, I have a document with lots of track changes and comments that isn't saving and I didn't realize it until hours later. While I can restart the computer to get Word to cooperate again, I need a way to save this file before I do that. I can copy and paste it into TextEdit and save that way, but then I'll lose all of the track change and comments information. Any suggestions would be appreciated.

Having the same problem with Word Version 15.36, and OS X Sierra 10.12.5. Clicking 'Save' or 'Save As' brings up the spinning color wheel while word freezes for about 30 seconds, then the app unfreezes, but nothing's saved and there's no Save As dialog box. I was able to copy and paste my document into TextEdit, close Word (agreeing that I didn't want to save my work), then reopen Word, paste back into my document and save.

Free download office 2016 for mac full version. This office suite can be used in the full screen mode which will eliminate the possible distractions and will let you focus on the task.

Clearly a bug that's affecting a decent number of users, and has been for over 6-months. Just had the same issue—unable to save a document. I had made one successful save when I first created the document and there were only a few lines in it. When I was having trouble saving after that and when I was finished with the 2-page document, I checked Quick Look and only those original few lines were there. I copied and pasted my entire document to an email to myself (I wasn't using Track Changes). Then quit Word. When I reopened Word, I selected File/Recents and opened the document.